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Adopting a Quality 4.0 approach is essential for companies that want to work on process efficiency: those who apply strategies related to Quality 4.0 already see the effects on production costsin the short term, as well as on internal processes and on the valueof the brand , both in terms of image and market share.

There are different skills and requirements to make this approach work at company level, integrating Quality 4.0 in different areas.

1) Corporate culture

The culture of Quality must be perfectly integrated into the corporate DNA, with a push towards innovatio nand technology. These concepts must be shared at any hierarchical level, within each work team and in particular in the relationship with the outside world, towards customers and suppliers, and it is only with these premises that the mindset becomes central in the company success .

2) Collaboration and communication

Collaboration between teams becomes more and more effective thanks to real-time communication methods , influencing the various processes in a transversal way. In fact, a company’s Quality 4.0 strategy cannot be separated from a high-level internal efficiency, facilitated by increasingly accessible technology and software.

3) Training

Internal skills also need to be cultivated: it is no longer enough to rely on the exchange of information based on individual employees. Training must in fact be structured, considered as a key investment for business success that contributes to achieving Quality 4.0 standards.

4) Technology and scalability

A fundamental requirement for Quality 4.0 is the company’s provision of efficient, modern and interconnected information systems for processing large volumes of data. Even in the conditions of exponential information growth, systems must be able to be scalable and respond effectively. With Risk- Based thinking as a control system, the risk indicators define alarm thresholds that generate corrective actions capable of not compromising performance.

5) Leadership and the active role of CEO

The role of the CEO and the Managers is fundamental for the definition of growth and strategy objectives . None of the requirements mentioned above can disregard the will of the company leadership to activate the change process in a Quality 4.0 approach.